Fleet Management

Enterprise Systems Australia – ERP | EAM

A complete solution for managing your company

Fleet Management

Enterprise Systems AU provide GPS and sensor-based technology and information management. The Fleet Management solution is for IOS / Android devices / In-Vehicle provides real-time and historical data, to locate, monitor and manage vehicles, people and assets. The tracking solution utilises 4G | LTE | Cat 1M NB-IoT | Satellite | WiFI | Bluetooth to allow constant communication. Personnel location and asset / vehicle utilisation can be monitored and managed anywhere in the world. This allows companies to manage compliance for health / safety / environment and company regulations. The adoption and proper use of a Fleet Management (FM) system is the only real way to gain the visibility required to manage your assets and maintenance effectively.

A Fleet Management system should facilitate the integrated application of:

Accounting and Finance
Asset Management
Project Management
Inventory Management
Health Safety & Environment Management
Human Resources
CRM
Reporting
Security

Enterprise Systems AU Fleet Management is modern cloud software that enables companies who perform physical asset maintenance to achieve sustainable world-class performance by reducing maintenance overheads, extending asset useful life, reducing asset downtime and improving resource management. It is loaded with useful features, each one with its own meaningful purpose. We listen to our users and integrate their feature requests on a regular basis.
The Fleet Management is not only built by us, but also by our users. You get all the benefits of a high-performance infrastructure with none of the headaches or expense of using your own hardware. As a SaaS provider, we manage your environment to ensure peak performance, robust security and constant monitoring. If you provide maintenance services or you sell assets that include warranty commitments, nothing will meet your maintenance needs like Enterprise Systems AU Fleet Management.

Location Management | Driver Management | Vehicle Management

The platform has a comprehensive range of features designed specifically for operation managers. Standard features you would expect from tracking application, such as trip replay, speed reporting, Geo-fencing, location management, odometer | hour-based reminders and real time tracking are included.

Location Management

Route tracking and reporting (1 second interval with direction arrow and Geo-location address from Google)
Geo-fences (unlimited number of Geo-fences – polygon area, circle area, boundary line)
SMS and email notifications (unlimited number of SMS notifications from a dedicated phone number)
Delivery routes for faster service if using an “in vehicle display”
View travel distances, idle time, engine hours, speed and fuel used within a selected date range – reports automatically generated
Maps from Google / any other provider

Driver Management

Monitor, manage, and improve driver behavior regarding excessive idling, speeding & harsh braking
Compare drivers against company performance averages
Comply with work health & safety
Route hazard assessments
Real-time information about driver fatigue – Driver Fatigue Management and Rest Break Alerting
The system warns drivers when they are approaching a violation
Client definable event criteria and alerting
Driver scorecard
Driver identification
Driver license and certification reporting
Journey Management
Job Hazard Analysis
Geo-fence speed zone violation
Personal logistics and compliance management
Adhere to Fringe Benefit Tax (FBT) regulations
Satellite Communications provides constant information with drivers in remote areas
Iridium Satellite Communications
Pre-start vehicle inspections

Vehicle Management

Schedule preventative maintenance
Set up alerts for unauthorised after-hours vehicle use
Set up alerts to schedule regular maintenance checks
Track fuel usage, fuel economy and CO2 emissions
Comply with Health Safety & Environment
Real-time information about vehicle mass management
Track engine management data
Fleet data analysis
Displays data collected before and after an engine issue for root-cause analysis
Providing fault codes straight from the engine
Asset Tracking
Single Platform for Entire Fleet, Assets, Inventory
Satellite / LTE Hybrid
Real-time Alerts
Map Overlay with live traffic information
Integrated Temperature Module
Engine Diagnostics
In-dash Device Integration
Planned vs. Actual

Fleet Management

Maintenance Savings
Fuel Consumption monitoring
Health Safety & Environment
Efficiency Improvements
Vehicle Utilisation

Client benefits AFTER adopting a Fleet Management system include:

A ‘pro-active’ efficient approach to asset maintenance
Reduction in asset downtime
Reduction in emergency repairs
Agile configuration of processes, object definition, visibility, and security
Savings in lower inventory costs
Increase in maintenance productivity
Increase in asset traceability
Increase in warranty cost recovery
Reduction in business process costs
Increase Compliance capability (for a certification of ISO 9001, 3100, 21500, 17359, 45001, 55000)

System Implementation

Our qualified project staff are ready to begin interviewing your organization, understanding your processes and collecting your data so that we can execute our highly-developed implementation methods and get you to ‘Go Live’ faster than you expect.

System Integration

During and after your implementation, our technical experts are ready and able to integrate with practically any 3rd party system or electronic peripherals (i.e. Barcode readers, RFID tracking hardware). It was designed to make such integrations less costly and complex.

Maintenance Consulting

We can assist you with setting up maintenance procedures, developing KPIs, generating reports, establishing meters, measures and preventative maintenance triggers, developing equipment and materials lists, etc.

Support Methodology

One of the cornerstones of our methodology is forming long-term relationships with our clients and we have found that proactive support and maintenance is the only course for success, regardless of the size of business. Our solution focuses on providing resources that provide day-to-day support and also allows us to form a professional working relationship with the end-users as well as learning the subtle nuances of how your company leverages the benefits of Fleet Management. With this approach, we can provide consistency, ownership, and peace of mind. Our internal processes are set up to keep track and to resolve end-user requests in a timely manner. Our call centre provides direct access consultants who know your environment and can provide the support you need at any time. The Support Portal alerts us to related issues and problems and are resolved with a minimal amount of time. We review the “How To” Video Library, which will contain the standard business processes. From the Support Portal you can join one of our “live” training events, which are held weekly. Over time, as we establish a close relationship with our clients and understand how they operate, we look for ways to further improve both their business processes and the support and training performance for our clients. Our experience in managing clients across many verticals provides us with a unique opportunity to see industry trends and how they can benefit our network of clients. Prior to adopting a new technology or support standard, it is mandatory for your FM to receive feedback from the Enterprise Systems AU advisor team. The advisory team is responsible for reviewing new technology and implementing support standards. The team members are Enterprise Systems AU management, clients, and supplier representatives. This maintains our high standards and provides the checks-and-balances needed to ensure that new technology and support is of the highest standards.

Implementation Steps

Specifically, the methodology is broken into five functional phases:

Phase I: Detailed Analysis
Phase II: Implementation
Phase III: Documentation
Phase IV: Maintenance
Phase V: Review and Improvement

Phase I: Detailed Analysis

Understanding your needs and challenges

Phase I – we work with our clients to understand their support needs and existing challenges. This report quickly identifies the areas that are in good shape (green status). Areas that require attention, but are not time sensitive or business critical (yellow status) and areas that require immediate attention (red status). For areas with a yellow or red status, we provide good, better, best recommendations. This is an important process, as we work with our clients to provide the appropriate solution for their support and unique needs. We believe each client will have different needs, and the Enterprise Systems AU team will work to ensure that we understand your needs.

Phase II: Implementation

Making the Necessary Changes

Phase II, we implement the solution while minimizing end-user disruption. Each registered user will receive an email verification to join the Enterprise Systems AU Support Portal. The user will have access to the Enterprise Systems AU knowledge base and video library. Online Training videos will be made available from the Enterprise Systems AU Support Portal.

Key goals of the Implementation Phase include:

Minimize disruption to end-users.
Deliver a complete solution that has been approved by the client and met all the requirements.
Communicated each stage of the plan to our clients.

Phase III: Documentation

Retain and Share Know-How

Phase III, we take the notes developed during the Implementation Phase and convert them into a comprehensive documentation repository. This process helps prevent any individual from being the only source of knowledge for any process. A complete set of documentation for each process is always shared with our clients as part of our commitment to practice what we recommend. We also provide how-to documents and videos geared for end-users to maximize productivity.

Phase IV: Maintenance

Proactively Maintaining the system will ensure critical technology components are fully operational when they are needed.

Our methodology is comprised of:

Proactively apply application updates – monthly updates include all new product features
Notification of new features and advise client of the new release
Development | Test environment that will allow our clients test new features
Implement a comprehensive backup plan for all business-critical data – backups are hourly | daily | weekly | monthly | yearly – with a retention period of 52 weeks for each type of backup
Recovery Time Objective | Recovery Point Objective (RTO | RPO) – it will take 30 minutes (minimum) to restore any previous version of their SQL database. This ensures any downtime is kept to an absolute minimum
Scheduled maintenance and application updates are performed out of normal business hours and Enterprise Systems AU provide end-users with 24 hour advance warning regarding planned outages. Application updates are applied monthly, and the outage is normally less than 15 minutes.

Phase V: Review and Improve

Plan for Next Month, Next Year – We maintain the highest standards via:
End user training via the Support Portal
Scheduled review of client operations
Scheduled meetings with clients to ensure expectations are being delivered
Regular review of systems and discuss new feature requests, when requested

Application Support

After your implementation, our support team is standing by. They will be intimately familiar with your specific environment and ready provide any assistance you may require. Our service levels and response | resolution times can be set up according to your needs as an organization.

Hardware

Teltonika FMM640 | TSM 232 Satellite modem

Teltonika FMM640 is PROFESSIONAL worldwide tracker with LTE CAT M1, NB IoT connectivity, that makes this device usable with newest and most cost efficient technologies. FMM640 features like FMS CAN data (J1939), fuel CAN data (J1708), tachograph live data (K-line), remote tachograph file download, various third party RS232 or RS485 devices support and Dual-SIM will maximize your fleet efficiency. Terminal is suitable for applications like international logistics, refrigerated transport, agriculture, construction, mining, security & emergency services.